you ought to read a book called Shop Management. It’s by an American engineer named F. W. Taylor; he can’t write for nuts. But he’s got something.

a letter from a fellow soldier to Lyndall Urwick

Everything that we have has come from a suggestion by someone else…I am not ashamed of it, because the man who thinks he can place himself against the world’s evolution, against the combined knowledge of the word, it pretty poor stuff.

Frederick Winslow Taylor, discussing his work on Scientific Management at a conference at Dartmouth College, 1911